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Jim, you’re the best! I can’t thank you enough for all the personal service this year. It is such a pleasure dealing with an insurance agent I can trust – one that is professional, listens to my needs, has the knowledge to help me make informed decisions, and then gets the job done! I look forward to working with you for many years to come! - Candi C., Scottsdale
Jim, just a quick email to thank you and your team for making our move from Colorado to Arizona a breeze. Moving a family across country, starting a new job and buying a home was a stressful process. It still amazes me that I only had to make one call to your agency, and all the insurance details were handled perfectly. - Shari T , Chandler
Rarely does it give me so much pleasure to deal with an agency that is as friendly, professional, proficient with such a keen eye for detail. I thank you for all your attention and look forward to letting you handle all my future personal and business insurance needs with confidence. - Maurice U, Scottsdale
My wife and I bought a house in Scottsdale with my daughter for her to
live in. After 2 years of paying a mortgage and juggling roommates she
decided she wanted to rent out the house and see Europe. The planned 3
months turned into 6, 6 into 9 etc. She was on an island off the coast
of Thailand at the time the tenant’s lease was expiring and the
tenant was not answering her phone or responding to emails. It finally
dawned on me that I was the property manager. I began by calling the insurance
company to have them send all communication directly to
me. I was told, by them that my wife and I were not on the policy, it
was an owner occupant policy, my daughter had voided the policy when she
vacated, and they were canceling the policy. I was a thousand miles away,
didn't’t know a soul in Scottsdale and I was in trouble.
I found Jim Kreisman through the internet. What a gift! Jim, it turned
out, is the kind of agent you read about in insurance company magazines.
He made two trips to the house that day! He discovered that it had not
been kept up the way it should have been (i.e. the gate from the ally
to the pool area was hanging off its hinges etc.). Jim then not only told
me what the problems were, he email me pictures of the entire property
so I could see for myself, told me what needed to be done to satisfy the
company and put me in touch with a man who could cleaned up the property
and a real estate agent. I was able to get the gate fixed on Sunday, and
the new policy was in place by and I was finely able to sleep at night.
Thank you Jim from the bottom of my heart.
Martin Kilmer
Cottage Grove, Oregon
I was paying more my for Insurance than I did my Family Doctor! I can not
believe I was buying my insurance out of state over an 800 number. Thank
you for saving $365 annually and I have peace of mind knowing that I have
the right coverage's to protect my families Assets, Dreams and Future.
N. Palma, Chandler
Jim, my wife and I want to thank for sending us your letter. You were
correct, our Insurance Company was raising our rates and we never had
a claim! Your commitment to customer service is to be commended. We will
be referring all our friends to your Agency.
Mark N., Scottsdale, AZ
Just a quick note to thank you for all your extra effort. I sure was relieved
to see the premium was reasonable considering my last insurance company
canceled us for two small water claims. We would have never put in the claims
if our agent had done their job. They say ever cloud has a silver lining.
In our case, we met you and I know my family is now protected and if we
do have a loss, you will be honest and up front when discussing the details.
Thanks for sitting down and educating us on how important it is to have
the right insurance program verses just a policy. Bottom line, what good
is an agent if they do not take care of their clients! Any family that
finds you through a referral or your marketing efforts should consider
themselves very lucky, we do! See you soon.
D. Goodchild, Chandler, AZ.
Getting your letter was a blessing! I had not heard from my agent in
years, and from our first phone conversation, I could tell you were honest
and a caring professional. Thank you for getting me the right coverage
on my home and cars. Hope you do not mind me sending all my friends your
way.
God Bless. Cindy B., Tempe, AZ
Jim, a quick update. I have been thanking god daily how fortunate we
were to that you took the time to sit down and educated us on the importance
of having the right coverage's.
On 10/17/02, we had complete peace of mind knowing that we were covered
as our son rear ended another car and totaled his truck. We have some
work in front of us, but we know you will help us through the process.
God Bless.
Cindy B., Tempe, AZ
Jim,
I would like to express my appreciation for the quick response and thoroughness
of fulfilling my insurance needs on such short notice. You took the time
to research different sources for the best price and attain the proper coverage
for my 32' ford coupe. Thanks to your efficient and professional efforts
I was able to drive the car to the Southwest Nationals and feel comfortable
that if anything were to happen, I could depend on you for settling things.
Thanks again for your effort and help. INSURANCE IS ABOUT SERVICE!! and
personal security, not just monthly premiums.
Sincerely yours,
Richard L. K, Glendale, AZ
Dear Jim,
I want to thank you for going out of your way to help me find insurance
for my Florida business. Your suggestions for my agent really got the
ball rolling.
Not many people would spend the time and resources as you did, knowing
that I am not in your state. It is obvious that you know your business
and you care about the people you serve.
Thank you,
Michelle Ierardi
President
Trans-Med, Inc.
Sarasota, Florida
Dear Jim,
Thank you so much for your call to help me with PTO
insurance for our new middle school parent faculty club.
Even though you couldn't sell us insurance, since we are
in California, you still called me back to offer helpful
advice and a California referral.
Best regards,
Margie Mueller
Asst. Treasurer
Alice C. Stelle Middle School
Parent Faculty Club
Jim,
Thanks for taking my call right now on your cell. I appreciated you taking
the time to help me think through what to do with my 1979 Corvette. It's
rare to find someone that will spend 15 to 20 minutes talking to a customer
to help them, when they know they won't get a sale out of it (I'm in another
state). Your advice and thoughts were spot-on - and the contacts you gave
me turned out to be a great help!
If I was in Arizona, I would turn to you to provide all of my insurance
needs. Thanks again!
Best regards,
Duke Luper
Van Nuys, California
Jim,
Thanks a lot for taking the time to call me back even knowing you could
not help me due to being out of your area. I appreciated all the advise
and information you were able to provide me with. Thanks again Jim, Have
a GREAT day...
Kyle Farling
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